Privacy Policy

Aureon Intelligence ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard information when you visit our website or engage our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information we collect

We may collect the following categories of information:

• Contact details you provide via our contact form (name, email, message contents).
• Business information you share during project discovery, proposals or engagement.
• Technical data such as IP address, browser type, device type and pages visited.
• Cookies and analytics data as described in our Cookie Policy.

2. How we use your information

• To respond to enquiries and provide quotes or proposals.
• To deliver services you have engaged us for and manage our relationship.
• To send relevant updates about our services (only with your consent).
• To improve our website, services and customer experience.
• To meet legal, regulatory and contractual obligations.

3. Lawful basis for processing

We process personal data on the basis of your consent, the performance of a contract, our legitimate business interests, and where necessary to comply with legal obligations.

4. Sharing your information

We do not sell your personal information. We may share data with trusted service providers (e.g. hosting, analytics, communication tools) who are contractually bound to protect it, and with regulators or law enforcement where legally required.

5. Data retention

We retain personal data only for as long as is necessary for the purposes outlined in this policy, or as required by law. Enquiry data is generally retained for up to 24 months unless you request earlier deletion.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or erasure of your data.
• Object to or restrict our processing.
• Request portability of your data.
• Withdraw consent at any time.
• Lodge a complaint with the UK Information Commissioner's Office (ICO).

7. Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse. No system is entirely secure, but we work hard to safeguard your data.

8. International transfers

Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised date.

10. Contact

For any questions about this policy or to exercise your rights, please contact us at info@aureonintelligence.ai.